Lufthansa Global Tele Sales Melbourne provides services for Lufthansa customers in three different languages. Part of a worldwide network, the company has nine call centres in Canada, Ireland, Germany, South Africa, Turkey, China and Australia.
Export operations began in 1998 with Lufthansa Global Tele Sales Melbourne delivering call centre services to Germany, Japan, the USA, New Zealand and Australia. 2007 saw an additional product offered in the form of customer feedback, servicing Japan, Singapore, New Zealand and Australia.
Managing Director, Axel Simon believes exporting has been extremely successful for Lufthansa Global Tele Sales Melbourne.
“Japan is a unique selling point for us here in Melbourne. Being in a similar time zone affords synergies between the two countries that we wouldn’t be able to take advantage of elsewhere.”
“We receive excellent support from the Victorian Government, together with constant communication. The company is involved in Export meetings, sessions and seminars relevant to our field.
Lufthansa Global Tele Sales Melbourne is a company reliant on people who are able to speak a variety of languages fluently. Sometimes it can prove difficult to recruit the right staff. The Victorian Government has been able to assist the company in this capacity, helping to source both German and Japanese speaking people from within Melbourne’s rich and diverse cultural communities.
“The overall service we have received from the Victorian Government has been great. It’s helped to put Lufthansa Global Tele Sales Melbourne on the right track. There is so much potential to grow here. As a company we are rapidly making progress and constantly raising our profile. Will we continue our relationship with the Victorian Government? Absolutely.”
http://www.globaltelesales.com.au/
Level 2, 600 Collins Street
Melbourne, VIC, 3000
Australia
Phone: + 61 3 8623 6051
Fax: +61 8623 6169